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1-901-443-8434

Mon-Sat 9am-6pm Central

Our happily helpful sauna experts are on hand if you need them, whichever way you contact us.

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Availability:

Mon-Sat 9am-6pm Central

1-901-443-8434

hello@bathparlor.com

 

We are available 9am-5pm Monday-Friday PST. You can reach us at 901-443-8434. We are also available via live chat, email hello@bathparlor.com or by filling out the form.

Frequently Asked Questions:

How fast do you ship out? 
Products in stock ship within 1-3 business days from the date of your order. They will be delivered in 1-6 business days after shipment.

When will I receive tracking for my order?
As soon as your package ships out.

How long will my order take to arrive? 
Usually they will be delivered in 1-6 business days after shipment. If your item is on back order or unavailable, we’ll void the pre-authorization We will contact you and let you know if that’s the case.

Which courier will deliver my package?
We ship via freight. We also ship via UPS, Fedex and USPS.It usually depends on the size of your package.

If something is out of stock can I back order or special order it?
Yes! Please contact us by phone or email orders@bathparlor.com to place your order.

Can I place my order over the phone? 
Yes! We are available 9am-5pm Monday-Friday PST. You can reach us at 901-443-8434.

Do you offer free shipping?
Yes, we offer free shipping on all orders except international orders or orders shipped outside the continental 48 USA.

Do you ship internationally?
At this time we don't offer international shipping directly through the website because each order requires a special shipping price quote. If you live outside the continental USA please call us or write us to get a shipping price quote.

Do you have a showroom?
We operate out of an office/warehouse in Fort Smith, AR and at this time we are not set up as a showroom. Our entire catalog selection is online. We have warehouse locations across the USA where products ship from.

If you have a question that isn't covered here, feel free to write us via the form on this page, contact by phone or email, or click the live chat button during normal business hours.

Don't Take Our Word For it!
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